Over the past 12 years (wow!), we’ve worked on some really interesting projects advancing behavioral science at the intersection of energy, climate, health, and media. As See Change heads into our 13th year, we’d like to share some project highlights and insights with you!
To kick off, we recently celebrated the release of “CSA/ANSI Standard C555:26 — Definitions and Minimum Requirements for Energy Behaviour Programs,” for which See Change provided the preliminary research and recommendations.
To accomplish this, CEO Beth Karlin, Principal Scientist Sea Rotmann, and Research Associate Kady Cowan conducted a review of existing research and standards, and interviewed 17 experts to surface and synthesize the current state of the field and the most pressing opportunities for standardization.
We identified several key opportunities to strengthen the field, including:
- Developing shared definitions of energy behavior
- Establishing minimum requirements for behavioral programs
- Standardizing evaluation and data collection approaches
- Creating guidance and standards-based solutions for practitioners
This work reflects a long-standing challenge in the field: while behavioral energy programs are widely used, there has historically been limited consistency in definitions, program design expectations, and evaluation methods. Our team has been working for over a decade to strengthen how behavior-based energy programs are measured and evaluated, resulting in the following work:
- Our review of behavior-based data collection methods through IEA-DSM’s Task 24 synthesized approaches to measuring energy behaviors, highlighting the diversity of methods and the lack of consistent frameworks for comparing results across programs.
- The Beyond kWh Toolkit expanded evaluation beyond energy savings alone, providing a structured and practical framework for capturing behavioral, social, and other non-energy impacts of programs across different contexts.
- The Usability Perception Scale built on existing system usability scales to assess perceived usability of eco-feedback, introducing validated subscales for ease of use and engagement and demonstrating that usability is a key mediator of behavioral intention.
We’re excited to see these standards released, proud of the role our work had in developing them, and eager to help continue moving the study of energy behavior towards greater rigor and effectiveness.
Working on behavior-based energy programs? We’re always up for a good conversation about what’s working, what isn’t, and why. Leave us a comment below to share.